1. What services do you offer?
We offer a range of cleaning services, including regular residential cleaning, deep cleaning, move-in/move-out cleaning, carpet and upholstery cleaning, window cleaning, post-construction cleaning, and green cleaning options.
2. What areas do you serve?
We proudly serve Middletown, NY and Orange County NY. If you’re unsure whether we cover your location, please contact us for more information.
3. How can I schedule a cleaning service?
You can schedule a cleaning service by contacting us via phone at 845-649-0059, email at freshcleaners2024@gmail.com, or by filling out the contact form on our website.
4. What payment options do you accept?
We accept payments through Zelle, Venmo, check, and cash. QR codes for Zelle and Venmo are available on our Payments page.
5. Do you offer eco-friendly cleaning options?
Yes, we offer green cleaning options that use eco-friendly products and methods to ensure a healthier home environment.
6. What should I do if I need to cancel or reschedule my appointment?
Please contact us as soon as possible if you need to cancel or reschedule. We will do our best to accommodate your new request.
7. How can I provide feedback or leave a review?
We welcome your feedback and reviews! You can leave a review on our website's Reviews page or contact us directly with your comments.
8. Are your cleaning staff insured and background-checked?
Yes, all of our cleaning staff are insured and undergo thorough background checks to ensure your safety and peace of mind.
9. What if I’m not satisfied with the cleaning service?
If you’re not satisfied with our service, please contact us within 24 hours of the cleaning. We will address any issues promptly and ensure that you are happy with the results.
10. Can I get a quote before scheduling a service?
Yes, we can provide a quote based on the specific cleaning services you need. Please contact us with details about your requirements, and we’ll be happy to provide you with an estimate.